FAQs


COVID-19 / DELIVERY FAQS UPDATE
13th DEC 2021

LAST GUARANTEED DELIVERY TO ARRIVE BEFORE XMAS:
Wednesday 15th December, 5pm.

Orders after this time, are not guaranteed to arrive before Christmas but will still be shipped out.
The Bar will still be open until 24th December for Pick-Ups

 

DELIVERY - 'LOCAL ' (NN1- NN7)
We currently dispatch once a week to arrive on Fridays.
Order cut-off is 5pm Wednesday, so get your orders placed before then!
Orders placed after 5pm Wednesday will be shipped the following week.

 

DELIVERY - NATIONWIDE ( and post codes outside of NN7)
Order cut-off is 5pm Wednesday to arrive Friday.
(Currently shipping once a week to arrive Fridays)
Orders placed after 5pm Wednesday will be shipped the following week.

 

LOCAL DELIVERY RATE (NN1- NN7)

  • FREE Shipping on orders over £25
  • £7 Standard Rate for orders under £25
  • 'Local' postcodes include: NN1, NN2, NN3, NN4, NN5, NN6 & NN7

NATIONAL DELIVERY RATE

  • FREE Shipping on orders over £60
  • £7 Standard Rate for orders under £60

 

CLICK & COLLECT and TAKE OUT:
Available durng opening hours:
12:00 - 20:00 FRIDAY
12:00 - 20:00 SATURDAYS

Maule Collective
4 Derngate
Northampton
NN1 1UB

RETURNS:
We are a small company so we logistically cannot offer free returns on the boxes of beer due to their heavy weight. If you wish to return items to us the box must be unopened and you will have to cover the cost for the return delivery to us.

If you would like to return an item, please contact sales[@]maulecollective.com and one of our friendly team members will advise.

Due to the nature of our product, all cases are non-refundable unless defective in which we will send a replacement or a refund.