FAQs


DELIVERY FAQS UPDATE
DEC 2022

MINI KEG AVAILABLE FOR PRE-ORDER NOW - FOR PICK UP & LOCAL DELIVERY (NN1-NN7 ONLY)
Pick-up available & Shipping from week commencing from December 19th

If you have other items alonside your mini kegs, these will be delivery together with the mini kegs, and not seperately before.

Unfortunately we can't ship nationwide or outside of NN7, but you can pick up from the bar.

LAST LOCAL ORDERS FOR CHRISTMAS DELIVERY 16TH DECEMBER
The bar will still be open running up to Christmas Eve for pick-ups.

**NO SHIPPING BEYOND NN7 this year

 

DELIVERY - 'LOCAL ' (NN1- NN7)
We currently dispatch once a week to arrive on Fridays.
Order cut-off is 5pm Wednesday, so get your orders placed before then!
Orders placed after 5pm Wednesday will be shipped the following week.

 

DELIVERY - NATIONWIDE ( and post codes outside of NN7)
Order cut-off is 5pm Wednesday to arrive Friday.
(Currently shipping once a week to arrive Fridays)
Orders placed after 5pm Wednesday will be shipped the following week.

 

LOCAL DELIVERY RATE (NN1- NN7)

  • FREE Shipping on orders over £25
  • £7 Standard Rate for orders under £25
  • 'Local' postcodes include: NN1, NN2, NN3, NN4, NN5, NN6 & NN7

NATIONAL DELIVERY RATE

  • FREE Shipping on orders over £60
  • £7 Standard Rate for orders under £60

 

CLICK & COLLECT and TAKE OUT:
Available durng opening hours:

Maule Collective
4 Derngate
Northampton
NN1 1UB

RETURNS:
We are a small company so we logistically cannot offer free returns on the boxes of beer due to their heavy weight. If you wish to return items to us the box must be unopened and you will have to cover the cost for the return delivery to us.

If you would like to return an item, please contact sales[@]maulecollective.com and one of our friendly team members will advise.

Due to the nature of our product, all cases are non-refundable unless defective in which we will send a replacement or a refund.